How to use this Help / FAQ

The information below is structured around the Million Dollar Tourney Madness main functions. Use the Table of Contents below or the "Find" feature in your browser to locate information. Please also read the Rules.

Having problems with your Password or username? Click here.

Table of Contents
To advance to information about each function, click on the link below:

Register for FREE

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  1. Do I need to pay money to play?
    No. It's completely free.

  2. Do I need to be registered to see who else is playing?
    No. Click on the "Standings" link to see who's currently leading. People are represented by "usernames" so you won't necessarily know who the people are in real life.

  3. I haven't registered yet. Can I play anyway?
    No, unless you have registered previously for a contest on BetJamaica.com. If that's the case, ordinarily you can simply log in using the same username and password.

  4. How do I register?
    From any Million Dollar Tourney Madness page, click on the "Register for FREE" link. Once at the registration page, enter the relevant information in the fields. Passwords are case-sensitive which means that "titanic" is not the same as "Titanic" which is not the same as "TITANIC". When you're done click on "Register me!". You should then see a message indicating that registration was successful. You next proceed to any of the restricted access pages including "Enter/Change Picks" and "Group Membership".

  5. I don't have email yet. How do I get a free email account?
    You can get free accounts that you can access through your browser from a number of places on the web. Yahoo! Mail and MSN Hotmail are excellent in this regard.

  6. May I register multiple times and play on more than one account?
    No. The rules explicitly limit each contestant to one set of picks per Round. However, you may change your picks as often as you like before the deadline.

  7. What is a "username"?
    Your username will be the name used to identify you in the contest standings, and is the name you type in (along with your password) to play Million Dollar Tourney Madness when your browser prompts you to log in. We reserve the right to change people's usernames in the event that offensive names are used.

  8. When I enter my chosen username, I get a message saying that the name has already been taken. Why?
    Apparently you've chosen a username that has already been taken. You'll need to select a different username.

  9. My email address is rejected. Why?
    An email address may be rejected because it contains a ! (exclamation mark) or some other character that is not allowed. Also, any particular email address may be registered only once.

  10. My husband/wife/son/daughter/sister/brother/friend/enemy and I want to both play using the same email address but the system won't let us. What should we do?
    One of you should get a different email address. See above about getting a free email account through your web browser.

  11. I type in my username and password, but I get an error message and am not allowed to view any of the restricted access pages, like "My Summary". What should I do?
    You may have mistyped your username or password. You may try again or see the next question...

  12. I've forgotten my password/username, what should I do?
    Try getting a hint on our Hints page. Also, see the next section for common problems people have when logging in.

  13. My email address has changed. How can I get my new address in your records?
    Please contact Technical Support. Just let us know your original email address as well as your new one and we will update our records for you.


Log In with Your Username and Password

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  1. I'm having problems logging in, what should I do?
    Have you registered yet? If not, you must do so before you can log in. See the previous section. If you have registered, and you get a message telling you that "Your username or password does not match our records", then here are some possible reasons:

    • Remember that your password is cAsE sEnSiTiVe.
    • Typing your ISP username or screen name (e.g. for AOL) instead of your username
    • Typing your actual name instead of your username
    • Typing your email address instead of your username
    • "Logging In" is not the same as "Registering"

      You only need to register once for the entire time you play in the contest (see the previous section). Among other things, when you register you will choose a "username" and "password" which will allow you (and only you) to "log in" when you are prompted to do so.

  2. I've forgotten my password/username, what should I do?
    First try the Hints page. If this doesn't help, use the Technical Support page to tell us as much as you can remember about your registration information and what you would like your new password to be.

  3. I've logged in with the correct username and password, why did it not log me in?
    To login to this site you will need to have cookies enabled, if you do not have cookies enabled, you will not be able to play the game. If you do not know how to enable cookies, use the Technical Support page.

  4. How can I tell if I'm logged in correctly?
    Your username appears at the beginning of contest link menu.

  5. The username on the link menu is not mine. What happened?
    Someone else was logged into the contest before you from the same computer. If you click on the "[Change User]" link that appears you will be taken to the login page to switch to your own account.

  6. How do I switch to another account so that my husband, wife, son, daughter, sister, brother and/or friend can also play from the same computer?
    Click on the "[Change User]" link that appears after your username and/or on the link menu.


Enter/Change Picks

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  1. How do I enter my picks?
    Go to the Enter/Change Picks page and follow the instructions you see there. Once you've submitted your picks AND you see a web page confirming that your picks have been processed, you're officially entered.

    In order to have the best shot at winning, you should completely fill out the brackets for all four regions and the final rounds. Each region will have its own page to fill out, and you must use the "Submit" button at the bottom of the page in order to make or change your picks. You can (if you wish) fill out the regions in any order using the region navigation cluster at the top of the page. Or you may wish to fill them out in the order presented to you. In either case, you must use the Submit button for each region (and the final rounds) or your picks will not be registered. Once a region has been completed, you will see a check mark in the box next to the name of the region in the region navigation cluster. You may change your picks at any time before the deadline, but once it has passed you will no longer be able to change them.

    Note that it is easy to forget to hit one of the Submit buttons, so double check to make sure you have completed every region.

  2. When is the submission deadline for entering my picks?
    The submission deadline for entering picks is posted on the Enter/Change Picks page and (usually) on the Schedule/Scoring page.

  3. When and how often may I change my picks?
    You may change picks as often as you like provided you submit your changes before the applicable pick deadline.

  4. How do I change my picks?
    When you go to the Enter/Change Picks page your picks should be displayed. Change any of your picks and then submit your changes.

  5. May I see who else has entered picks?
    Yes. On the Standings pages you can see who has entered picks. To check who has entered picks in your group(s), you would click on your group name on the Standings page. The list of contestants is updated periodically so you may not see yourself or your friends until after some time has passed.

  6. How are my Points calculated?
    You will earn Points from each of your picks according to their performance and the specified scoring system for the contest.


Standings

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  1. How do I see my standings in the contest?
    Once you are logged in, go to the Standings page and you will automatically show up on all pages of the standings (possibly in the VIP section at the bottom).

  2. How are the rankings determined?
    You are ranked by your Points. Your rank in a Round is determined by the number of Points you earn for that Round. Your Overall rank is determined by the number of total Points you have earned for all Rounds according to the contest scoring system. See the Schedule/Scoring for the list of Rounds.

  3. Can there be ties in the Standings?
    Yes. Please see the Rules for a full explanation of how ties are handled.

  4. How do I see other people's picks?
    On the Standings page, click on the pencil & paper icon in the results table for the contestant whose picks you would like to see. You can only view others' picks once the pick deadline has passed.

  5. How do I see how I'm doing in my group(s)?
    On the Standings page at the top of the table there are navigation options for your group(s).

  6. What is a "VIP" and why do I show up as one when I log in?
    VIP stands for "Very Important Person". We think you qualify. As a VIP you always show up on the standings tables if you are logged in.

  7. What does "Center on You" mean?
    This scrolls the standings table up or down so that you show up in the center. This lets you see who is close to you in the standings.


View Picks

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  1. How do I view someone else's team?
    On the Standings page, click on the pencil & paper icon next to the person whose picks you wish to view. Note you can only view others' picks after the pick deadline has passed. Use the "Find" command to advance the standings to a contestant whose username you know but who does not appear on the first page.

  2. When I try to print my team the names do not show up. How can I print them?
    Depending on your browser type and version, you may need to change your browser Page Setup preferences on the File menu to "print backgrounds" and/or "print table backgrounds".


Consensus Picks

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  1. What does the Consensus Picks page tell me?
    It shows you, for each Round of the tournament, what percentage of the contestants have picked each team to advance to that round. For example, if the stats show "Hoops University - 25%" under Second Round, that means 25% of all contestants picked "Hoops University" to win its First Round game and advance to the Second Round.

  2. How do I change which region I am viewing stats for?
    Use the links under the words "Jump to another region".

  3. How can I compare my own picks with these stats?
    If you are logged in, you will see your picks are highlighted in the stats. Otherwise you must press the button labeled "Highlight Your Picks".

  4. If a team shows "0.0%" of the contestants picked it, does that really mean that nobody picked it?
    Probably but not necessarily. Percentages are rounded to tenths of a percent.


My Summary

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  1. How do I stop/start getting email sent to me from the contest?
    The "My Summary" page has a facility to change your email preference settings.

  2. Why did you send me a pick reminder after I already picked? OR Why did you send me a pick reminder after the pick deadline?
    For many reasons beyond anyone's control, email on the Internet sometimes gets delayed. Usually email gets delivered within seconds or minutes of when it was sent. But occasionally it will be delayed for hours or even days. You can usually tell when an email was sent by looking at the mail headers. If mail for you is delayed consistently (including mail not only from the contest) then you should let your service provider know. We try to send out reminders several days before the pick deadline to account for possible delays.


Group Membership

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  1. What are groups?
    Groups are like private pools. You can set up your own group and invite friends and co-workers to join. Each group member will still be participating in the larger contest, but will also have access to a special group standings table that only members of that group can see. Plus group members can chat with each other using the Trash Talk feature.

    Essentially, groups are collections of people -- friends, colleagues, co-workers, whomever -- who have agreed to have their own private pool within the larger contest. You can compete against the people you choose while also competing in the larger contest simultaneously.

  2. How do I set up a new group?
    Go to the Group Membership page and fill in the "Create a Group" section. Note that Group Passwords are cAsE sEnSiTiVe, and will show up as *'s when you type them, so remember exactly what you've typed. Once you've successfully created a group, tell whomever you wish that they may join the group (see below on how). Don't forget to tell them the group name and password.

  3. How do I join a group?
    Go to the Group Membership page, and select the group you're interested in joining. Then type in the group password and click on the "Join the Group" button.

  4. How do I remove myself from a group?
    On the bottom of the Group Membership page, there is a section called "Remove yourself from a Group". Simply check all groups you want to remove yourself from, and click on "Remove me from Selected Groups".

  5. How do I find out a group's password?
    The person who created the group has to tell you what it is. If you were not invited to join the group, then you won't be able to join. If you are feeling left out, you can always make your own group and invite your friends to join. :-)

  6. How many groups may I join?
    5, including any groups you have created yourself.

  7. Are there prizes for groups?
    No, though you can always decide to give your own prizes out to your group winners.


Trash Talk

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  1. What is Trash Talk?
    It's a chat facility that lets you communicate with your fellow group members through the contest. All messages are posted on the Trash Talk page (not through email) and are separated by group. Anyone who is in a group can read all messages in that group, but nobody outside that group can.

  2. How soon after I post a message does it show up?
    Messages are updated as soon as you hit "Send Message". However, anyone who began reading messages before you posted yours will have to reload the page for your message to show up. Same goes for you when reading a new message from someone else.

  3. How do I change which group I am working in for Trash Talk?
    Use the Group links at the top of the Trash Talk page.

  4. How many messages are saved for my group before they get deleted?
    10. Messages are deleted beginning with the oldest first. Once messages are deleted they cannot be retrieved, so if your message needs to be saved, you should use private email instead.

  5. Is there a limit to how long a message can be?
    Yes. Approximately 255 characters. Once this limit is reached any subsequent characters are not posted.

  6. Can I delete or edit a message myself that I posted earlier?
    No.

  7. Can I reply directly to a message that someone else posted?
    No. This facility is a simple bulletin board system. All messages are posted for all to see (within that group).

  8. Is Trash Talk moderated, or can I say anything I want?
    It is not moderated, however you are on your honor to behave in a civil manner towards your fellow group members. You may also wish to review the rules (which you agree to by registering), since they explicitly forbid obscenity, slander, and other objectionable forms of speech within the contest.


Prizes

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  1. What prizes are available?
    The Prizes page has this information. Please see the Rules for information on prize eligibility and restrictions.


Technical Support / Feedback

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    If you've read all of the relevant sections here and are still having problems, or you would simply like to give us some feedback on the contest, please use our Technical Support page.